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Why Buy From Us

Our goal is to provide every customer with an excellent shopping experience. We are constantly reviewing our processes and looking for innovative ways to improve our site. We want you to continue to shop with us for all your purchases. Our customers are exceptional people. We listen to what you have to say and make improvements based on your great ideas. This partnership with you has grown our business and taught us what is important to you. Here are a few reasons why customers choose TylerCandleStore.com for their on-line purchases.
  1. Fresh Product - When you purchase from TylerCandleStore.com you can be confident you are receiving the freshest products that are 100% Genuine Tyler Candle Company. You never have to worry about stale product that has lost fragrance like products found on Amazon or Ebay.
  2. 100% Secure Website - We care about our customers and provide a website that is completely secure. You should notice that every page of our website begins with https:// you might even see a locked green pad-lock icon. Some website only secure the pages where you enter information leaving you vulnerable while shopping their site. We use SSL technology to encrypt all information on our website. The Secure Sockets Layer (SSL) protocol is the universal standard for securing Internet communications.

  3. Confidence - We care about the security of your personal and credit card information you provide. We use SSL technology to encrypt all personal and credit card information. The Secure Sockets Layer (SSL) protocol is the universal standard for securing Internet communications.
  4. Selection - We carry all of the Tyler Candle Company products and provide you with the best buying experience possible.
  5. Quality – Tyler Candle Company products are the finest most fragrance candles on the market today. We stand behind the quality of every item on our site.
  6. Low Price & Volume Discounts – We comb the web to make sure our prices are the most competitive anywhere. We are proud to help you save money on the Tyler Candle products.
  7. Free Shipping & Flat Rates - Most orders ship FREE due to our excellent shipping offers. TylerCandleStore.com is centrally located in the heartland of the USA in Oklahoma. Our location allows us to ship to all parts of the USA in the short possible time.
  8. Confidence and Service - Whether you are thinking about buying or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or e-mail away. We’re here to serve your needs and answer your questions. Give us a call! Your satisfaction is our #1 priority and our team is available from 10:00 am to 3:00 pm CST Monday through Friday. TylerCandleStore.com is not just a P.O. Box and E-mail address, but a full-time business with real people ready to serve.

 

OUR SATISFACTION GUARANTEE
"We guarantee your absolute satisfaction – 100% of the time."

Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 14 days of receipt in original condition and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. Also, some of our items carry a restocking fee which will be deducted from your return should you wish to return them.


Many of our guests become life-long shoppers. We are confident that you will become one as well once you give us an opportunity to serve you and exceed your expectations! See What Our Customer Say?

Warmest Regards,
The Osterberger Family

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